Our Team

Rachael Xiong, MEd, MA, CRC, CVE

Vocational Specialist & Case Manager

Rachael has been with our company since 2008 in a variety of roles. She is currently utilizing her experience as a field-based case manager as well as a research associate on our life care planning team to advocate for individuals with chronic conditions and disabilities caused by catastrophic injuries. Her compassion is evident as she assists clients in optimizing their quality of life and connecting to their communities.

Since 2008 Rachael has also worked as a Vocational Rehabilitation Case Manager and an Employment Specialist for Ohio Workers’ Compensation claims. She works with injured workers, employers, and local private and government agencies to help people with disabilities re-enter the workforce.

Rachael received a Master of Education degree in Rehabilitation Counseling from Kent State University and a Master of Art degree in Public Administration from State University of New York at Binghamton (Binghamton University). She is a nationally certified Rehabilitation Counselor and an Ohio BWC certified Transitional Work Developer. In addition to English, Rachael also speaks Mandarin and Russian. CV available upon request.